Customer Experience Vigilante http://www.customerexperiencevigilante.com Committed to improving customer experience, one customer at a time... Mon, 29 Mar 2010 20:06:38 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Pay Attention OD Pros: Customer Experience May Replace You http://www.customerexperiencevigilante.com/?p=67 http://www.customerexperiencevigilante.com/?p=67#comments Mon, 01 Feb 2010 22:54:24 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=67 http://www.customerexperiencevigilante.com/?feed=rss2&p=67 0 If you think your company is too big for culture change, take a look at George Taylor and Cardinal Health. Get going. http://www.customerexperiencevigilante.com/?p=61 http://www.customerexperiencevigilante.com/?p=61#comments Mon, 21 Dec 2009 23:15:43 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=61 http://www.customerexperiencevigilante.com/?feed=rss2&p=61 1 Will Microsoft’s Future Vision of Healthcare Make the Patient Experience More Compassionate http://www.customerexperiencevigilante.com/?p=58 http://www.customerexperiencevigilante.com/?p=58#comments Fri, 11 Dec 2009 20:46:14 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=58 http://www.customerexperiencevigilante.com/?feed=rss2&p=58 0 Join me for ACES – February 17-18, 2010 in Atlanta, GA http://www.customerexperiencevigilante.com/?p=32 http://www.customerexperiencevigilante.com/?p=32#comments Mon, 09 Nov 2009 15:11:33 +0000 leigh.trapp http://www.customerexperiencevigilante.com/?p=32 http://www.customerexperiencevigilante.com/?feed=rss2&p=32 0 Customer Experience Strategy: Is It the Right Move for You? http://www.customerexperiencevigilante.com/?p=35 http://www.customerexperiencevigilante.com/?p=35#comments Wed, 09 Sep 2009 16:33:16 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=35 http://www.customerexperiencevigilante.com/?feed=rss2&p=35 0 The IKEA Experience http://www.customerexperiencevigilante.com/?p=36 http://www.customerexperiencevigilante.com/?p=36#comments Wed, 01 Jul 2009 17:35:05 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=36 http://www.customerexperiencevigilante.com/?feed=rss2&p=36 2 John Wieland Hits The Road http://www.customerexperiencevigilante.com/?p=38 http://www.customerexperiencevigilante.com/?p=38#comments Mon, 13 Apr 2009 17:38:12 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=38 http://www.customerexperiencevigilante.com/?feed=rss2&p=38 0 Dell Dies While Apple Flies http://www.customerexperiencevigilante.com/?p=41 http://www.customerexperiencevigilante.com/?p=41#comments Sun, 01 Jun 2008 19:07:01 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=41 http://www.customerexperiencevigilante.com/?feed=rss2&p=41 0 Ritz Carlton (in Philadelphia) Cares http://www.customerexperiencevigilante.com/?p=44 http://www.customerexperiencevigilante.com/?p=44#comments Tue, 13 May 2008 19:30:53 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=44 http://www.customerexperiencevigilante.com/?feed=rss2&p=44 0 Who’s Eating the Mint off Your Pillow (at the Portofino in Pensacola, FL)? http://www.customerexperiencevigilante.com/?p=48 http://www.customerexperiencevigilante.com/?p=48#comments Fri, 14 Mar 2008 19:48:41 +0000 paige.hall http://www.customerexperiencevigilante.com/?p=48 http://www.customerexperiencevigilante.com/?feed=rss2&p=48 0